Information We Collect
We collect information you provide directly to us when you schedule a counseling session, complete an intake form, register for a workshop, make a donation, or contact us. This may include your name, email address, phone number, mailing address, and financial information necessary to provide counseling services.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our counseling services; to communicate with you about appointments, workshops, and resources; to process donations; and to send you financial wellness information you have requested. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Confidentiality of Counseling Information
All financial counseling information is kept strictly confidential in accordance with nonprofit credit counseling standards. Information shared during counseling sessions is protected and will not be disclosed to third parties without your written consent, except as required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses secure connections (HTTPS) and payment processing is handled by Stripe, a PCI-DSS compliant payment processor.
Cookies and Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. We may use Google Analytics to understand how visitors use our site. You can control cookie settings through your browser preferences.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may opt out of marketing communications by contacting us or using the unsubscribe link in any email. To exercise these rights, please contact us using the information below.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your information, please contact us: